IT Support Specialist [Qatar]
ROLE SUMMARY: To maintain the integrity of all computer workstations and associated software within the office building and the company venues. FUNCTIONAL ROLES AND RESPONSIBILITIES: Assess existing network servers, operating systems, and security programs Upgrade existing hardware and software programs Install and implement effective security programs Manage data backup and retrieval processes Troubleshoot problems with systems and programs Review company computer systems to ensure they operate efficiently Implement backup processes and assess systems for upgrades or replacements Install new systems Manage systems, conduct updates, create passwords, and run virus and spyware checks Utilize effective backup systems and have data retrieval processes in place, In the event of emergencies Install and maintain POS registers Fulfill helpdesk requests and escalate within the established timeframe to avoid operations impact Prepare and coordinate stock take requirements Manage and maint...